FAQ

The answers to clients questions...

Frequently asked questions

  1. Where can I book for best price?

    Book in this website. We always guarantee the best rates.
  2. Do I get a charge during the booking time?

    No. No charges for booking and no prepayment, except for some promotional rates.
  3. Can I cancel the booking process?

    Yes, without any penalty, accepting the cancelling fixed-terms.
  4. Is the booking system safe?

    Yes, our booking system uses the SSL security certificate.
  5. Is breakfast included in the price and what type of breakfast is served?

    The continental buffet breakfast with coffee bar and it is included in the price and it is served from 8:00 until 10:00.
  6. When are the check-in and the check-out?

    The check-in is at 14:00 and the check-out is at 10:30.
    The guests can leave their baggage in the reception before the check-in and after the check-out.
  7. Is it possible to pay the bill at the guest arrive?

    Sure, it depends on the guest.
  8. How many floors does the building have?

    Our structure has only a ground floor and it doesn’t have architectural barriers.
  9. Are there available non-smoking rooms?

    Yes, we ask our guests not to smoke in the rooms.
  10. Are the rooms air-conditioned?

    Yes, the air conditioning is available and it is included in the price.
  11. Is there Internet connection?

    Yes, all the guests can benefit from the WiFi connection.
  12. Is there a swimming pool?

    No, there is no swimming pool.
  13. Is there a parking place or a garage?

    Yes, there is a private free parking place.
  14. Which is the nearest airport?

    The international airport Alghero-Fertilia, only 8 km away.
  15. Is there a shuttle service from the airport?

    Yes, there is but with an extra price.
  16. Where is the nearest bus stop?

    10 meters away.
  17. Is there a gym or a health center?

    No, these services are not available.
  18. Are animals accepted?

    It is possible to bring small animals.
  19. Is there a restaurant?

    Yes, the restaurant is available for lunch and dinner.
  20. Are credit cards accepted?

    Yes, we accept Visa, Mastercard and Diners.

Don’t you find the answer to your question?
Write to our Customer Service